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Privacy Policy

Banff Transportation Privacy Policy

Pinnacle Sightseeing & Tours respects your right to privacy and values our relationship with you, the individual or company. We recognize and appreciate that you may have provided, and over time may continue to provide us with personal information such as your name and contact details, information relating to sales or inquiries, financial details and demographics; or indicated interest in specific travel and tourism related products. In securing this data, Pinnacle Sightseeing & Tours respects and makes every effort to uphold your need for confidentiality. This ?Privacy Statement? is intended to provide clarification of how, why and what type of personal information Pinnacle Sightseeing & Tours collects in the course our day-to-day operations.

Booking Policy

Pinnacle Sightseeing & Tours may require a deposit of 15% when taking your booking. This amount will be processed once your booking details have been confirmed. The remainder of the transaction amount will be processed on completion of transportation that is provided. The booking fee may not be refunded for late cancellations. Please read cancellation policy below.

Cancellation Policy

Pinnacle Sightseeing & Tours has a 48 hour cancellation policy for a full refund on most transfers; however some of our services have as long as a 30 day cancellation policy. When you book your transfer please inquire as to the cancellation policy for that transfer. If you cancel or make changes to your charter within the specified dates you may be responsible for extra charges or the full amount of the transfer. There are no exceptions to this rule unless arrangements have been made in advance. Thank you. Deposits may be kept as cancellation fees as per our arrangements with you.

Phone:

Fax:

Email:

403.762.8400

403.762.5811

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Mail:

P.O.Box 2502
Banff, Alberta,
Canada T1L1C2

 

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